Leadership Capacity-Building & System Improvement

Immersive Leadership Capacity-Building, includes learning/relearning sessions, practice observations, growth planning, and mentoring/coaching

Neuroscience-Informed Change Leadership/Management – To Support Technology, Practice Model, and System Improvements

Executive Team Culture Deep-Dives – Strengthening trust, psychological safety, and cultivating high-performance teams

Interim Roles within Human Services: Director, C-Suite, Program Administrator and other roles within human services

Leaders of Large Scale System Change & Implementation of Plans & State-wide, Multi-Tiered Training Systems

Consulting for fiscal issues across program areas in HHS

Partners to improve the philosophy of collaboration and trust with community partners and stakeholders

Child Welfare Immersive Capacity-Building

Immersive Worker, Supervisor, Manager Capacity-Building, includes learning/relearning sessions, modeling, coaching, and practice observations in the field/office, growth planning, and mentoring/coaching

Partners with and supports County to develop, implement, and track progress on Program Improvement Plans, towards success more quickly

Onboarding Boost for new Workers and Supervisors with focus on applying policy to practice, decision-making, quality and timely documentation, and advancing the safety, permanence, and well-being of children and their families.

Practice Boost for veteran Workers & Supervisors with focus on practice and decision-making enhancement, supervision methods for case trajectory and day-to-day management, quality and timely documentation and support with prioritization.

Policy and Practice Essentials Series for Workers and Supervisors (based on practice observation trends)

Technical Assistance and Program/System Improvement Consulting, grounded in safety culture, safety science, and policy application to best practice

Integration of Lived – Experience Lens across service array

Adult & Aging Services Immersive Capacity-Building:

Onboarding Boost for new Workers and Supervisors with focus on applying policy to practice, decision-making, quality and timely documentation, and advancing the safety and self-determination for adults

Partners with and supports County to develop, implement, and track progress on Program Improvement Plans, towards success more quickly

Co-designs, develops, and implements Standard Operating Procedures

Policy and Practice Essentials Series for Workers and Supervisors (based on practice observation trends)

Integration of DSS Adult & Aging Services with Community Partners to optimize funding and achieve outcomes

Evaluation, “Real-Time” Strategic Planning, and Facilitation

Evaluation of human services, child welfare, and community programs, organizations, and initiatives to assess outcomes, processes, operations and fiscal, organizational health, leadership, and community partnerships

Facilitation – Public organizations, local and state governments, health & human services organizations, community initiatives, and lived experience stakeholder groups

Utilize the Real-Time Strategic Planning for- organizations or communities - model to flexibly approach to identify, understand, and act to respond quickly to both internal and external challenges and opportunities to address systemic changes and forward the mission. SOURCE: La Plana, D. & Campos, M. M. (2018). The nonprofit strategy revolution, 2nd Ed. Turner Publishing Company

Health & Human Services Consolidation Evaluation & Implementation - recommendations to integrate service and program areas for increased consumer efficiency and access, improved service delivery, less cost and enhanced outcomes.

Evaluation of human services organization's systems strengths, challenges, and provides recommendations for enhancement of outcomes

Organizational Health and Culture

Partnering to cultivate high-performing teams, through improved trust, psychological safety, performance measures, and sustainable practices

Advances workforce recruitment, hiring, onboarding, retention, and resiliency wellness supports

Focus on belonging across systems, amplifying diversity, equity, and inclusion

Advancing organizational health, improving culture and climate, from a multi-level model

Continuous Quality Improvement and Training

Conducts 3rd party continuous quality improvement and quality case reviews – developing case timelines, analyze policy application to practice and decision-making, analyzes data trends, and identifies strengths, challenges, and recommendations for improvement across all program areas.

Facilitation of “deep dives” into data trends, performance measures, identified needs and develop strategies to improve service delivery and outcomes

Co-design, development and implementation of continuous quality improvement systems across all program areas

Develops and implements continuous quality improvement Standard Operating Procedures (processes, practices, tools, and training)

Training on a diverse array of topics tailored to your organization, team, manager, supervisors, and workers

Curriculum development, research application to practice, and facilitation of communities of learning and practice

Develop and implement plans for trauma-informed, healing-centered organization

Workforce Resilience & Wellness

Development and implementation of workforce wellness supports such as worker threat/safety teams, workforce wellness teams, and a diverse array of other supports deemed successful in other jurisdictions

Implementation and data trend analysis related to stay interviews at 30/60/90 days

Application of competency-based recruitment, hiring, and onboarding practices

Cumulative trauma education sessions, for multiple levels of the workforce, with focus on individualized and group holistic resiliency, supports planning

Embed debriefing model for difficult cases and fatalities

Safe & Together

Certified Safe & Together Trainer

Safe & Together, licensed by the Safe & Together Institute is an internationally recognized suite of tools and interventions designed to help child welfare professionals become domestic violence-informed. Continuously refined through years of experience implementing the Model across the United States, the UK, Australia and other countries, it is an evidence-based practice that can help improve competencies and cross-system collaboration.

The Safe & Together Model, is a systems change framework, offers language, thinking and practices that help increase accountability for perpetrators as parents, reduce victim blaming and improve outcomes for children and families. The theory of change behind the Model suggests that when more practitioners and organizations adopt a perpetrator pattern-based approach, the movement of systems to greater efficiencies in domestic abuse cases and greater responsiveness to survivors will accelerate.

The Safe & Together Model helps to has three main principles:

Keep children safe and together with their non-abusive parent
Ensure safety, healing from trauma, stability, and nurturance
Intervene with the perpetrator to reduce the risk and harm to the child

Services