Iris Moss brings over thirty-six years of experience in human services, specializing in child welfare through various direct practice and leadership roles. From an early age, Iris knew her purpose was to help others. She began her career in El Paso, Texas, working as a Social Service Worker for the Department of the Army. In this role, she developed the parenting curriculum PEEC (Parenting Early Education for Children) for first-time soldier parents, led parenting groups, and provided continuous support to program participants.
Iris later moved into child welfare, working with the Department of Human Services for Children and Families in Texas and Georgia. She held several key positions, such as Assessor/Investigator, Family In-Home Worker, and Foster Care/Licensing Worker. Iris is also a certified MAPP (Model Approach to Partnerships in Parenting) Instructor, delivering foster care training and conducting home studies to license potential foster parents. Her child welfare work frequently centered on military families, as she lived on a military base with her own family.
Continuing her career at Mecklenburg County’s Department of Social Services/Youth and Family Services, Iris took on various practitioner roles, including Investigations, In-Home/Treatment cases, and working as a Court Diversion Social Worker. She was later promoted to supervisor and then program manager, overseeing the community resource services team. In this capacity, she developed and managed a diverse array of DSS and Public Health programs, including the DSS Nursing Program, Education Liaison Program, Domestic Violence Program, Housing Program, Housing Subsidy Program, Family Partner Program, Mental Health Program, and the after-hours intake team. Her leadership and mentorship contributed to a 40% increase in the promotion of supervisors within her team. As a Project Lead, Iris also significantly improved programs in collaboration with the Annie E. Casey Foundation and the Children’s Resource Center.
A native of Winston-Salem, NC, Iris now lives in Charlotte, NC, with her husband. She has two children and is recently retired; she enjoys traveling the world with her husband. Iris earned a BS in Criminal Justice with a Minor in Social Work from UNC-Charlotte and holds an MBA with a concentration in Leadership.
